Graham Hughes, Director, is delighted that the newly refurbished office is proving to be a big hit with both staff and customers alike. He explained "Whilst the office was only 5 years old this refurbishment is just another example of how we are constantly looking to improve the award winning service we offer our customers".
He added "Since we opened the branch in 2010 we have seen Chelmsford gain City status and this has led to the local property market booming. As a result of the massive investment planned over the next 5 years in Chelmsfords' retail, leisure, transport and housing facilitied we feel this trend will continue. It was therefore important for us to ensure that we were able to cope with the ever changing trends in the property market and ensure that we provided our staff and customers with a great environment to conduct business in".
Steve Wiggins, Director, commented "The primary brief for the designers was to focus on our customers needs and provide a modern and stylish environment which also allowed us to showcase the many properties we have For Sale and Rent.
The designers created our new reception area which features relaxed seating to ensure we are able to provide our customers with a more personal service. Our experience tells us that customers prefer to conduct business on a face to face basis and not at a desk as has been traditionally the case with most of our competitors, . Our state of the art window displays mean that our customers are also assured that their home will be displayed to it's full advantage."
The change in layout has also allowed the company to employ more people.
Lee Mann, Director, commented "It was important to ensure that we were able provide an even better service for our customers in the years to come. As a result of the refurbishment we have been able to add three additional Full-Time members of staff to the team".
If you are interested in discussing how we can help you find, sell or rent a property in Chelmsford, then please pop in and join us for a cup of coffee and see the new office for yourself. We would love to help you with your requirements .
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01245 500599